{ "id": "intelius", "name": "Intelius", "category": "people_search", "priority": "crucial", "jurisdictions": [ "US" ], "parent": "peopleconnect", "owns": [ "truthfinder", "instantcheckmate", "ussearch", "zabasearch", "classmates", "peoplefinder", "peoplelookup", "addresses", "anywho", "publicrecords" ], "search": { "method": "url_pattern", "url": "https://www.intelius.com/", "fetch": "web_extract", "match_signal": "result", "by": [ "name", "phone", "address" ], "url_patterns": { "name": "https://www.intelius.com/people-search/{First}-{Last}/", "name_state": "https://www.intelius.com/people-search/{first}-{last}/{state-name}/", "full_report": "https://www.intelius.com/search/?firstName={First}&lastName={Last}&city={City}&state={ST}&traffic%5Bsource%5D=INTSEO" }, "url_format_quirks": [ "Name summary page: /people-search/{First}-{Last}/ (hyphen join; case-insensitive, both Jane-Public and jane-public work). Readable via web_extract (no hard bot gate as of 2026-06-30).", "State refine: /people-search/{first}-{last}/{state-name}/ with the state SPELLED OUT lowercase, e.g. /jane-public/new-york/ (NOT the 2-letter code).", "The summary shows last-known address + a 'possible relatives' list + a FAQ ('Where does X live?'). Corroborate the subject by address before acting; the 'Top People with the Last Name {Last}' block is unrelated namesakes.", "Part of PeopleConnect: same data surfaces on Truthfinder/InstantCheckmate/USSearch; one suppression at suppression.peopleconnect.us covers the cluster." ] }, "optout": { "tier": "T1", "method": "web_form", "url": "https://suppression.peopleconnect.us/login", "email": "privacy@peopleconnect.us", "requires": { "profile_url": false, "email_verification": true, "captcha": false, "gov_id": false, "account": false, "phone_callback": false, "payment": false, "dob": true }, "inputs": [ "contact_email", "full_name", "date_of_birth" ], "deletion": { "via": "in_flow", "prefer": false, "url": "https://suppression.peopleconnect.us/guided-mode", "email": "privacy@peopleconnect.us", "kinds": ["ccpa", "generic"], "notes": "INVERTED for PeopleConnect: do NOT use 'Right to Delete / DELETE MY USER DATA' if the goal is staying out of search results. Per their privacy-center, deleting your user data ALSO deletes any suppressions you have, and deletion does NOT stop the people-search sites from showing you (public-records-sourced data re-lists). Suppression is the do-not-display list, so it is the effective lever and must be maintained. Use deletion ONLY if the goal is purging the account data they hold, accepting that you will re-list and must re-suppress. privacy@peopleconnect.us is the rights-request address for that data-purge path. FIELD-CONFIRMED 2026-07-03: a completed deletion emailed 'removed your identifying information from your suppression settings and you will need to re-enter that information' -- the suppression was wiped and the subject re-listed cluster-wide. If a 'deletion request is Complete' email appears, treat the suppression as gone: re-run suppression and re-verify the Control step reads 'suppressed'." }, "playbook": [ "PeopleConnect portal (suppression.peopleconnect.us/login, privacy-center entry at /privacy-center) -- ONE flow here covers Truthfinder, Instant Checkmate, US Search, ZabaSearch, Classmates and ~15 more. DO THIS PARENT FIRST.", "Step 1 asks ONLY for an email + consent checkbox (no name/DOB, no CAPTCHA) -> sends a verification email. Least-disclosure entry: just the contact email.", "poll-verification will pick up the verify link. The link is a JWT (aud PeopleConnect-email-login then -registration), carries a deviceId, has a ~15-min TTL, and is Cloudflare-gated; it authenticates a SESSION bound to the browser that OPENS it. The SAME agent browser that submitted step 1 must open the link and drive guided-mode straight through. Do NOT hard-navigate to /guided-mode after auth -- that drops the in-memory session and bounces to /login. If the session is lost, re-request a fresh verify email and follow it through without navigating away.", "guided-mode is a 5-STEP IDENTITY GATE, not a one-click suppress: (1) enter contact email + consent -> verify email; (2) open the verify link in the SAME browser (session/device-bound); (3) enter identity details -- this HARD-REQUIRES date of birth (immutable once saved, no skip) plus legal name; (4) Matching Records -- select the record that describes you, corroborating by address/email/phone, NOT name+DOB alone (namesakes exist); the matched record often aggregates MORE identifiers than the public listing showed (extra emails/addresses) -- expected, not alarming; (5) complete the SUPPRESSION action. So this opt-out discloses DOB + legal name + alias beyond the contact email -- collect DOB at intake (requires.dob=true) or expect a mid-flow pause.", "SUPPRESS, do NOT delete (this cluster is the exception to 'deletion beats suppression'). In guided-mode, complete the SUPPRESSION flow -- it puts you on the do-not-display list, which is what actually removes you from Intelius/TruthFinder/etc. Their privacy-center states: deleting your user data 'must delete any and all suppressions associated with your user', and 'Deleting your user information will NOT prevent other users from searching for your information through the people search websites. To suppress your information ... you must maintain your user information on file with the Suppression Center.'", "Therefore do NOT press 'Right to Delete / DELETE MY USER DATA' if the goal is search-visibility removal: it wipes your suppression and the public-records listing re-appears. Use the delete button ONLY if the operator's explicit goal is purging held account data (accept re-listing + re-suppression).", "Keep the account/suppression on file; do not delete it later. If the portal breaks: sister addresses privacy@intelius.com / privacy@truthfinder.com / privacy@instantcheckmate.com / support@ussearch.com / privacy@classmates.com; phone 1-888-245-1655.", "VERIFY SUPPRESSED (mandatory): after completing suppression -- and ALWAYS before marking this cluster confirmed_removed -- re-open guided-mode and confirm the Control step reads 'configured as suppressed across our people search websites'. The session persists across visits and pre-fills DOB / names / the matched record, so re-affirming is fast.", "DELETE-WIPED-SUPPRESSION MONITOR (field-confirmed 2026-07-03): if a 'Your deletion request for PeopleConnect.us is Complete' email (from privacy@verifications.peopleconnect.us) ever appears, the suppression is GONE -- its own wording says the deletion 'removed your identifying information from your suppression settings and you will need to re-enter that information', and it does NOT stop the affiliate people-search sites from re-listing. This is the delete-vs-suppress inversion happening live. Immediately re-run the SUPPRESSION flow and re-verify the Control step. Never leave this cluster on a completed deletion.", "After suppression confirms, re-scan the covered children (they normally drop out) before submitting any duplicate child opt-out." ], "notes": "PeopleConnect portal covers the cluster via SUPPRESSION (maintained), not deletion (see the deletion lane note: delete removes suppressions and does not stop public-records re-listing). Authorized-agent requests: signed written authorization (full name, address, phone, the email the consumer uses) or POA; for Right-to-Delete they verify agent authority with the consumer by email. Verified from the live privacy policy + suppression privacy-center 2026-07-02.", "quirks": [ "Step 1 (suppression.peopleconnect.us/login) asks ONLY for an email + a consent checkbox, then 'Continue' -> a verification email with a link. No CAPTCHA, no name/DOB at step 1. Least-disclosure entry: just the contact email. Verified live 2026-06-30.", "The verification link authenticates a SESSION and lands on /guided-mode. That session is bound to the browser that OPENED it; a different browser hitting /guided-mode is redirected back to /login. So for hands-off automation the SAME agent browser must open the verify link (Mode B: read inbox -> agent browser navigates the link -> drive guided-mode). Link is a JWT (aud PeopleConnect-email-login -> -registration) carrying a deviceId, ~15-min TTL, Cloudflare-gated. Do NOT hard-navigate to /guided-mode after auth (drops the in-memory session -> /login); if lost, re-request a fresh verify email and follow it straight through.", "DOB GATE: guided-mode hard-requires date of birth (immutable once saved, no skip) to match records, so requires.dob=true. DOB is not collected at intake by default (sensitive, unneeded for scanning). If absent, the planner pre-warns (needs_operator_input) that this broker needs a human touchpoint; collect it with `intake --dob` up front to run hands-off. The matching step discloses DOB + legal name + alias beyond the contact email -- corroborate the record by address/email/phone, never name+DOB alone.", "INVERTED delete/suppress: SUPPRESSION is the do-not-display list and is what removes you from the people-search sites; it requires keeping your identifiers on file. 'DELETE MY USER DATA' deletes those suppressions and does NOT stop the sites showing you (public records re-list). Verbatim from the privacy-center: deleting user data 'must delete any and all suppressions associated with your user'; and 'Deleting your user information will NOT prevent other users from searching for your information ... To suppress your information ... you must maintain your user information on file with the Suppression Center.' So prefer suppression; use delete only for a deliberate data-purge. Verified live 2026-07-02.", "Their published request metrics (2025): 33,513 deletion requests, median response < 1 day -- deletion is fast, but per above it is the wrong lever for search-visibility on this cluster.", "DOB field in guided-mode is an HTML -- enter it as ISO YYYY-MM-DD (not MM/DD/YYYY). The guided-mode session persists across visits and pre-fills the DOB / names / matched record, so re-verifying suppression later is quick.", "addresses.com is a PeopleConnect/Intelius front-end (all report links -> tracking.intelius.com) and is in this record's `owns`, so the cluster suppression already covers it -- do NOT file a separate addresses.com opt-out." ], "est_processing_days": 7, "reappearance_risk": "medium" }, "last_verified": "2026-07-01", "source": "BADBOOL" }